Richard A. Smith, popularly known as Rick Smith is the current CEO of Securus Technologies, a leading for-profit service provider of inmate communications in North America. Securus Technologies provides industry-leading services to more than 2200 correctional facilities and over 1.2 million inmates. It is headquartered in Dallas, Texas but also has operational bases in Allen, Atlanta, and Carrollton.
Securus Technologies offers top-notch solutions in civil and criminal justice technology with an emphasis on inmate self-service, emergency response, public information, incident management, and the monitoring and evaluation of its products so as to advance the experience of incarceration as well as improve public safety. The service provider boasts of the best customer service call center that houses almost 220 agents at a time. According to Wikipedia
Owing to his education and experience, Rick Smith is the most competent business executive to lead Securus to the top of the competitive inmate communications industry. He holds a Bachelor of Science degree in Electrical Engineering and Masters in Mathematics from the State University of New York at Buffalo and Brockport respectively. Rick Smith also holds an MBA from the Simon Graduate School of Business at the University of Rochester, as well as being an Associate of Applied Science in Electrical Engineering from the Rochester Institute of Technology.
Rick Smith possesses vast experience in the telecommunications industry, holding positions in business development, finance, operations, and IT at Frontier Corporation, now Global Crossing. He has also served as the CFO and CEO of Eschelon Telecom Inc. where he facilitated a profitable initial public offering in 2005.
Under his leadership, Eschelon registered a compound annual growth rate of almost 48% and an increase of the earnings before interest, tax, depreciation and amortization to $80 million. He also amassed the revenue from $30 million to $350 million in nine years. Rick Smith has serves as a board member of Integra Telecom.
His extensive experience puts him in pole position to effectively develop Securus Technologies. Rick Smith’s objective as CEO of Securus is to modernize the incarceration experience by providing simple, secure and innovative technology that is always operative and ready to use. This is done by a capable team of designers, engineers, and thinkers who are committed to developing contemporary solutions that ensure the world is a better place to live.
Rick Smith believes that developing communications will motivate positive change in future incarceration experiences. Securus is committed to creating new technology using their current products that will stimulate inmate communications in a controlled environment that ensure the safety of all parties involved. He forwards that the company will look to create products that foster higher security, immediate communications, and a more cherished inmate experience.